Hours of Operation
Monday through Friday. The hours of operation are determined by the client's contracted hours. The door is unlocked right before arrival is expected. No services are offered after 5pm.
Phone Numbers:
623-935-1591 or 623-332-9835
Please call if your child will be absent or if you will be late in either dropping off or picking up your child. This allows me to make any changes to activities and meals. I am available to talk on the phone as early as 5:30am and as late as 10:00pm. When I am unavailable, the answering machine will pick up and I will be happy to return your call as soon as I am able. If you have not arrived or called by 9:00am, your child will be marked as absent and will not be included in the lunch count. Please be sure to call!
If you need to have a phone conference during business hours, the best time to call is during our "Quiet Time" (12:00-2:00) Please understand that if you call at any other time during business hours, I may not be able to give you my full attention as the safety and supervision of the children are my number one priority.
Open Door Policy
I maintain an "Open Door Policy". This "Open Door Policy" does NOT mean my door will always be unlocked. It means you are always welcome to call or drop-in to see your child at any time during business hours. Please remember when visiting, children may react in an excited manner that does not normally occur when I am alone with the children. If the visit causes a disruption, I will ask that you make it short so we can continue on with our planned activities. Your child's safety is my number one priority, so doors remain locked to prevent children from going outdoors and to prevent anyone from unknowingly entering the childcare home. In the near future an electronic door security system will be installed to further ensure the safety of the children.
Parking
Parking is permitted in my driveway, directly in front of my house, or across the street alongside the curb. Under no circumstances should you park in front of my neighbors' houses or in such a way to full or partially block access to or from their home. Failure to follow this policy is a breech in contract and childcare service may be withdrawn at the Provider's discretion.
Contract Renewals
Contracts are renewed every August. New handbooks and contracts will be signed no later than July 31st of each year. Old contracts automatically expire at 11:59pm July 31st and new contracts become effective at 12:00am August 1st. Any family not under contract will not be accepted back into care until a new contract has been signed. Incomplete files may require withdrawal from the program. Tuition fees will be assessed every June. New handbooks and contracts will be handed out in early June reflecting any tuition changes for the upcoming year. |
